Support Schemes
Monthly Statements
Free Statements of account confirming support activities performed. We also provide access to full detailed support reports, together with confirmation of your current balance.
Payment holidays can be taken in the event that units are purchased for 3 months or more but not used.
Payment Holidays
The IT fingerprint provides a detailed breakdown of all information relating to your IT Systems, and related products and services. Updated regularly as
information is gathered during support enquiries.
IT Fingerprint
Units can be carried forward from your next months allocation to help spread support costs.
Carry over unspent units
Complimentary Services
Didn't Find The Question You Were Looking For
Dedicated Account Manager
Remote Support
Site Visits
IT Consultancy
Statement of Account
IT Fingerprint
No contract
No callout fee
Priority response
Server Health Checks
Out of hours restarts
Overspend buffer
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£62
GUARDIAN
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£82
COMPANION
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£116
AD HOC
Starting from:
Payment holiday
Redeem for goods
BY:
Sally Latimer-Boyce
